Having Problems? Try our quick FAQ
- How do I get the Client Version of IPRental?
- Do I need Microsoft .NET?
- I want to download & Install the .NET 3.5 SP1 on my own.
- The IPRental Installation is hanging on the .NET 3.5 SP1 Installation.
- What Operating Systems are supported?
- What Browsers are supported?
- How often do IP Collisions occur (Repeated IP)?
- How many IP’s do you have?
- Your Firefox Add-on just displays "Error [11]" or "Error[22]"
- Is Linux or Mac OS X supported?
- How do I cancel my service?
| Q: | How do I get the Client Version of IPRental? |
| A: | Use our download link on the left hand side whenever you’re on the site. Otherwise you may also use this link: Download IPRental Now! |
| Q: | Do I need Microsoft .NET? |
| A: | Yes, IPRental requires .NET 3.5 SP1; however the installer will check this for you and download the necessary components for you automatically. |
| Q: | I want to download & Install the .NET 3.5 SP1 on my own. |
| A: | Sure, you can do this on Microsoft’s website; http://www.microsoft.com/downloads/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en |
| Q: | The IP Rental Installation is hanging on the .NET 3.5 SP1 Installation. |
| A: | If this happens to you, your system probably won’t allow you to install .NET 3.5 SP1 in silent mode. So you’re going to have to install it manually. See the following link; http://www.microsoft.com/downloads/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en |
| Q: | What Operating Systems are supported? |
| A: | IPRental currently runs on Windows 2000, XP, Server 2003, Server 2008, Vista x32, Vista x64, Windows 7 x32 & Windows 7 x64 |
| Q: | What Browsers are supported? |
| A: | Currently we support IE6, IE7, IE8, Safari (Windows), Google Chrome & Firefox 3.0~3.5 |
| Q: | How often do IP Collisions occur (Repeated IP)? |
| A: | Our system is designed to not give you the same IP twice within a two day period, and even outside of the two days it is very unlikely you will get the same IP otherwise known as a collision. However if you do cycle through your assigned pool, you may get IP collisions. Every user has a IP pool that is update every 15~30 minutes and within that allotted time, we offer you around 100 IP's to choose from. |
| Q: | How many IP’s do you have? |
| A: | We lease a lot of IPs, and our network is constantly growing. Currently though our system is leasing more than 180,000 unique IP's per month. |
| Q: | Your Firefox Add-on just displays "Error [11]" or "Error[22]" |
| A: | This means you are not running nor signed into the windows IPRental program, if you haven’t installed it, you may do so here [http://www.iprental.com/release/IPRentalSetup.exe]. If you already have it installed, open it & sign-in. Then click on “Enable” in Firefox. |
| Q: | Is Linux or Mac OS X supported? |
| A: | Not yet, however our development staff is currently working on a Java port of IPRental, however due to the low request for this our first version is expected until Q4 2010. |
| Q: | How do I cancel my service? |
| A: | You can cancel any time for any reason, just send an email to cancel-service@iprental.com and let us know you want to cancel. If you can tell us why we would appreciate it. |
Want IPRental to really conceal your identity? You may need to adjust your browsing habits.
The goal of IPRental is to provide the ultimate in web security and anonymity, but you should know that running IPRental in itself does not cover you completely, and you should consider these steps listed below to maintain true Internet privacy:
- IPRental only protects Internet applications that are configured to send their traffic through IPRental — it does not magically anonymize all your traffic. We recommend using the Firefox browser with IPRental, and loading the Firefox Add-On which is available on our home page.
- Browser plugins such as Java, Flash, ActiveX, RealPlayer, Quicktime, Adobe's PDF plugin, and others can be manipulated into revealing your IP address. You should probably uninstall your plugins (go to "about:plugins" to see what is installed), or if you really need your plugins please check out QuickJava, FlashBlock, and NoScript. You should also consider removing extensions that look up more information about the websites you type in (like Google toolbar), as they may bypass IPRental and/or broadcast sensitive information. Some people prefer using two browsers (one for IPRental, one for unsafe browsing).
- Beware of cookies: if you ever browse without IPRental and a site gives you a cookie, that cookie could identify you even when you start using IPRental again. You should clear your cookies frequently. One of the Settings in IPRental allows you to flush cookies each time you attain a new IP.
- IPRental anonymizes the origin of your traffic, and it encrypts everything inside the IPRental network, but it can't encrypt your traffic between the IPRental network and its final destination as that is the Internet. If you are communicating sensitive information, you should use as much care as you would on the normal scary wild-west that is the Internet — use HTTPS or other end-to-end encryption and authentication.
Can't find it in our FAQ ? Contact our support staff.
Via phone, please call (612) 377-5322
Or Email us at support@iprental.com
